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Linelink Online Store Policies
Linelink Web Site:
By using this web site you agree
that your access to use of this web site and all purchases of merchandise
through this web site are subject to all the terms and conditions set out in
this notice. You agree that any such access or use is undertaken at your
own risk. If you do not agree to these terms and conditions please exit this
site immediately. These terms and conditions are subject to change at any time
without prior notice.
Linelink is not responsible for any
consequential or incidental damages resulting from the sale, non-delivery, use
or improper function of any equipment purchased from us. The
responsibility, if any is imposed, of Linelink in regard to any item purchased shall be limited to
the monetary value of the merchandise purchased.
To the best of our
knowledge the information provided on this site is accurate and current. However
we do not make any representation or warranty as to the accuracy or completeness
of the information. Specifications, information or any other details may change
without any prior notice to you. All images on this site are for illustrative
purposes only.
We disclaim all representations and warranties, express or
implied, including but not limited to implied warranties of merchantability and
fitness for a particular purpose and non-infringement. We make no
warranty that this website, any information or ideas contained on this
website or any products or services will meet your
requirements.
You further
acknowledge and agree that Linelink will not be liable to you or any
other person for any direct, indirect, incidental, special, consequential or any
damages, including but not limited to damages for product liability, personal
injury or negligence resulting from use of goods or services supplied to you, or
on behalf of you, through the website.
All brands, logos, images and names are trademarks
of their respective companies.
Warranty:
All new products we
supply are covered by a 12 month warranty unless specified otherwise.
All
refurbished or ex lease products we supply are covered by a 28 day warranty
unless specified otherwise.
Warranty
returns must simply contain a copy of our invoice for the goods and must be
returned to us by courier or registered mail.
You are responsible
for any freight charges incurred and these costs must be paid before goods will
be shipped back to you.
Duty
Free:
If you purchase goods from Linelink and you
are permanently leaving Australia you may claim back the GST component (Duty
Free). For more informaton regarding the applicable refund and the relevant
terms and conditions visit this link here. We will provide
you with a full Tax Invoice that details the items purchase and lists the
applicable GST charged.
Invoices And Taxes:
All prices are
quoted in Australian dollars and include GST.
Tax invoices itemising GST will be sent with all
products.
All prices are accurate at
the date of publishing however prices may change without notice to
you.
We reserve the right to change
prices without notice and you will be contacted and informed of any
price changes.
Refund And
Exchange Policy:
We
comply with all requirements at law with regards to refunds and exchanges. We
are not obliged to accept returns for "change of mind" so please choose
carefully.
All goods must be returned in new condition and in the
original packaging and must contain a copy of the original
invoice.
Freight Policy:
Freight is charged as per
freight charges listed within the web site and we ship to destinations only
within Australia. Freight charges may change without notice to
you.
Customers will be contacted if any further freight
charges are incurred which may arise for bulky items or where no one is
available to sign for goods when being delivered.
All goods shipped do not
include insurance however it is available should you request it. We are not
responsible for goods in transit once they have been dispatched.
We are not
liable for any damages or losses to goods unless you take any insurance options
that are available to you. Before signing any courier consignment note, please
inspect your delivery to ensure it is free of any damage. Once goods are signed
for by the customer or their shipping agent at their requested delivery
location, you, the customer, are responsible for any damages to the goods. We
only ship goods out Monday to Friday and we use the following freight
methods:
Couriers (Australian Air Express, Star Track
Express)
Australia Post (Normal Post,
Express Post, Registered Mail, EMS Postal Courier)
Governing Law:
Any transaction, communication,
transmissions or contract entered into with Linelink is governed by the laws of
Victoria, Australia.
Linelink and you
the customer irrevocably submit to the exclusive jurisdiction of the courts of
Victoria,
Australia.
Stock, Availability
And Delivery Times:
Occasionally items may be out of stock. We shall
advise clients of any items out of stock before shipping. Please allow 3-5 days for delivery to your address however we
cannot guarantee delivery times. Some bulkier items may take longer to
deliver. Please email us at info@linelink.com.au for urgent delivery
requests or to ascertain that items are in stock. All freight sent is trackable
and all orders must be signed for and in most cases photographic ID will be
required upon
delivery.
Fraud:
Whether you order by phone or online, to help prevent fraud,
we may contact you to confirm details or request proof of
identity. All information will remain confidential. To
deter credit card fraud, when you confirm your online order, your IP
address will be logged. If we determine that your order is an
attempted fraud, your details will be reported to credit card
authorities and the police agency closest to your delivery address for
investigation. Each order is scrutinised thoroughly and is run through a series
of security checks for authenticity prior to shipment of any
goods.
Privacy Policy & Security:
Any information gathered on this website is used for
shipping purposes only and we will not sell or give out your private
information to any other party other than where we are required by law to do so.
Protecting your credit card details is a top
priority. Your details are downloaded to a secure server, ensuring
that your credit and personal details remain private and
protected. Linelink Online does not use an automatic transaction
processing system, for your protection, your name is matched to
the delivery address, using third party information and you may
receive a phone call or email requesting more information to confirm the details
you have supplied us. Your credit card is charged only after we verify
your details, and check that your consignment is ready for
despatch. For your protection, we use 128-bit encryption Secure Socket
Layer (SSL) security
technology.
Ordering
Policies:
Orders are
processed daily and providing all items are in stock, your order will be
sent using your chosen delivery method. We reserve the right to change prices without
notice. Linelink reserves the right to refuse or cancel any orders,
whether or not the order has been confirmed and your credit card charged. If
your credit card has already been charged for the purchase and your order is
cancelled, we will immediately issue a credit to your credit card. We will
inform you as soon as possible of any changes in prices, or cancellation of
orders. Please note that there is a restocking fee of 20% of
the total of the invoice value for all cancelled orders for non stock
items.
Payment:
The title of goods does not pass until payment is
made in full and goods will not be shipped until all payments are cleared.
We
accept payment by Credit Card, Direct Bank Deposit, Cheque, Money Order, Paypal
and we offer accounts to approved customers.
Credit card payments (VISA,
Bankcard, Mastercard, American Express, Diners Club) are all subject to
a surcharge of the total invoice value.
Paypal payments are subject to
a surcharge of the total invoice value.
Cheuqes or Money Orders can be
posted to our postal address for payment by this method and should be made
payable to "Linelink".
Pricing:
Where possible, Linelink will match or beat the
pricing of any of our local competitors. We cannot sell below our cost price so
some terms and conditions will apply.
Contact:
By using this site and providing your details, you
agree that Linelink may contact you with newsletters, promotional e-mails or
other correspondence.
Errors:
Whilst all due care is taken in
preparing the information presented on the Linelink web site, from time to time
errors may occur in product information. We suggest that you read product
descriptions carefully and if in doubt about a specification then you should
contact us or contact the manufacturers web site for up to date specifications.
We accept no responsibility for any errors or omissions in product details
presented.
Email:
info@linelink.com.au
Fax:
Fax 1300 791 258
Mail:
Linelink
PO BOX 7547
St Kilda Road Post Office,
Melbourne, Victoria, 8004
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